Legal & Policies

Website Nature

This website is a showcase platform presenting Bravat MENA products, collections, completed projects and company information. The website does not provide online ordering or payment processing.

Use of the Website

By using this site, you agree to use it for informational purposes only and must not attempt to damage, overload, or gain unauthorized access to any part of the website.

Product Information

All product images, descriptions and technical data are indicative. Specifications may change due to local regulations, supplier updates or production variations.

External Links

Links to third-party sites (social media, partners) are provided for convenience and do not imply endorsement. We are not responsible for third-party content.

Limitation of Liability

Bravat MENA makes reasonable efforts to ensure content accuracy, but we cannot guarantee uninterrupted access. We are not liable for indirect damages, data loss or minor inaccuracies.

Changes to Terms

We may update these Terms periodically. The updated version will be posted here with a new "Last updated" date.

Acceptable Use Policy

Users agree not to use this website to:

• Engage in any unlawful or fraudulent activity
• Distribute malware or harmful code
• Harvest or collect personal data without consent
• Impersonate Bravat MENA or its representatives
• Interfere with the website's security or functionality

Information We Collect

As a showcase site we collect limited personal data:

• Contact details submitted via forms (name, email, company, message)
• Technical analytics (non-identifying usage data)
• Communications when you contact us by email or phone

Use of Data

We use your data to respond to inquiries, provide product details, and improve our site. We do not sell personal data.

Data Storage & Security

Contact form submissions are stored securely and accessed by authorized Bravat MENA staff only. We follow industry-standard security practices.

Your Rights

You have the right to request access, correction or deletion of your personal data. To exercise these rights, contact: info@bravat-mena.com.

Legal Basis & Retention

We process data based on legitimate interest and your consent where required. We retain personal data only as long as needed to respond to your requests or comply with legal obligations.

Data Retention Periods:

• Contact form submissions: 24 months
• Newsletter subscriptions: Until unsubscribed
• Technical analytics: 14 months
• Business communications: 7 years for legal compliance

AI & Algorithmic Data Use

We do not use personal data for training AI models or automated decision-making that produces legal effects. Any analytics data used for website improvement is anonymized and aggregated.

Third-Party Data Processors

We may share data with trusted third-party service providers who assist in website operations, including:

• Website hosting providers (EU-based)
• Analytics services (anonymous data only)
• Email service providers for communications

All processors comply with applicable data protection regulations.

Types of Cookies

We may use the following cookies:

• Functional cookies – to keep the site working and remember preferences.
• Analytics cookies – to collect anonymous site usage statistics.
• Embedded content – cookies from third-party widgets (maps, videos).

Managing Cookies

You can manage or disable cookies through your browser settings. Disabling cookies may reduce functionality.

Our Commitment

Bravat MENA is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards, including WCAG 2.1 Level AA.

Conformance Status

We aim to conform with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible for people with disabilities.

Feedback & Assistance

If you have any questions or suggestions regarding our accessibility, or if you encounter any accessibility barriers on our site, please contact us at info@bravat-mena.com.

We respond to accessibility feedback within 5 business days and will make reasonable accommodations to provide information in accessible formats.

Company Information

Bravat MENA
AL Takhassosi, Riyadh 12341, Saudi Arabia
Email: info@bravat-mena.com
Phone: (+966) 56 388 7682

Hosting

Website hosting information is available on request. Replace this placeholder with your hosting provider details if required by local regulation.

Intellectual Property

All trademarks, product images and content are the property of Bravat or its licensors. Reproduction without permission is prohibited.

Scope

Warranties apply to physical products purchased via authorized distributors or project contracts. Terms vary by product family (mixers, ceramics, bathtubs).

Coverage & Exclusions

Manufacturer warranties cover material and manufacturing defects. Exclusions include incorrect installation, misuse, chemical damage, or non-authorized repairs.

How to Claim

To submit a warranty claim, provide the product model, purchase proof and a description of the issue to info@bravat-mena.com. Our team will guide you through next steps.

This website is not an e-commerce platform. Orders, returns and shipping are handled through our authorized distributors or project procurement agreements. Contact your Bravat MENA representative or email info@bravat-mena.com for assistance.

For product inquiries, project consultations, and after-sales support, contact our office:

We aim to respond to business inquiries within 48 business hours.